Privacy Policy

The information on this page outlines how Odd Lark Goods collects, uses, and protects your personal information when you visit our site or make a purchase.

1. Information We Collect

When you browse or make a purchase from Odd Lark Goods, we collect necessary personal details to process your order, including:

Contact & Order Details: Your name, billing address, shipping address, email address, and phone number.
Customization Details: Names, dates, or custom text submitted for personalized signs.
Browsing Data: Basic site usage statistics (IP address, device type, and cookies) collected automatically to help our store function smoothly.

2. Payment Security

Your financial security is extremely important to us.

No Stored Payment Data: We do not process, store, or have access to your full credit card numbers or banking information on our servers.
Encrypted Checkout: All payment transactions are processed through secure, industry-standard third-party payment gateways using 256-bit SSL encryption.

3. How We Use Your Information

We use your information strictly to operate our business and serve you, specifically to:

Fulfill, package, and ship your orders.
Send order confirmations, tracking numbers, and customer service updates.
Communicate regarding custom sign proofs or order inquiries.
Prevent fraudulent transactions.

4. Third-Party Sharing

We never sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers essential to running our shop:

E-Commerce & Payment Platforms: To process your checkout securely.
Shipping Carriers: (USPS, UPS, FedEx) To deliver your packages to your doorstep.

5. Cookies

Our site uses basic cookies to keep track of items in your shopping cart and analyze general website traffic. You can adjust your browser settings to disable cookies, though some features of the shop may not function properly as a result.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you would like to update your details or be removed from any mailing lists, please contact us.

7. Marketing & Email Updates

If you opt in to our mailing list at checkout or via our website signup forms, we may send you occasional email updates regarding new product drops, seasonal releases (like upcoming Halloween decor), or exclusive sales.

Opt-Out Anytime: Every marketing email includes a quick, one-click Unsubscribe link at the bottom. You can opt out at any time.
No Spam: We respect your inbox and will never sell or share your email address with third parties for marketing purposes.

8. Contact Us

For any questions regarding our Privacy Policy or how your data is handled, please reach out to us at OddLarkCo@gmail.com.